TWB SA Privacy Policy

Personal Data Protection Policy

In TWB we have as a key priority the protection of your personal data, which we process in accordance with the applicable law of General Data Protection Regulation (GDPR).

We invite you to read carefully this general data protection regulation policy, in order to be adequately informed about the type of data we are processing.

This site contains links to other sites, which are under the responsibility of third parties (natural or legal persons). Under no circumstances is TWB’s website responsible on the terms of protection and management of personal data of third-party websites. Additional web sites may be added in the future, for the terms of protection and management of personal data of which the company’s website is in no case responsible for.

General Information and Controller

The company “ΚΑΤΑΣΚΕΥΕΣ ΜΕΤΑΣΧΗΜΑΤΙΣΤΩΝ ΜΕΤΡΗΣΕΩΝ ΚΑΙ ΟΡΓΑΝΩΝ ΑΚΡΙΒΕΙΑΣ Α.Ε.”, with distinctive title TWB, based in Marousi, Agiou Georgiou 38, VAT (Tax Identification Number) 094460968 – FAE Athina Tax Office, is the controller of collection, storage, and general processing of personal data of this website’s users, as these are collected and stored through it as well as the social media pages linked to the website. The above-mentioned company will henceforth be called the “Company”.

1. Which of Your Personal Data We Collect and How

We collect and process your personal data as follows:

Information when you contact us
If you visit our website and have a question or observation, you can submit it to our company by completing the available contact form on the website. You will be asked to register your name and email address, as well as information about your request, question, or observation. We will use this information only to respond to your query. We will register your requests and our respective responses, and any other actions to manage your request. All information will be retained for six months after the processing of the question or request.

Information about your visit and use of the site
We collect certain information when you visit our website, such as your IP address, which websites you visit, device category, the browser and type of web browser, clicks, and views.

Information about your use of the site and services enables us to create categorizations, which is to formulate groups of visitors with common features such as age, gender, or region. It is possible to add you to one of our categories.

We use categories to personalize the site, such as changing the order of search results or adjusting the presentation of certain offers. We may also use categories to display online advertisements that we consider relevant to you and to send you commercial messages. We use this personal data as required in the context of our legitimate interests, in order to promote our services, attract more customers, and improve sales. We retain personal data for a maximum period of 14 months.

2. Processing Purposes

Information Systems Support / Improvement of provided services
We use your personal data to detect problems on the server and to ensure the proper functioning of our website. The company uses the personal data of users, which it collects through the website, to offer new services or improve existing ones.

Legal basis of processing: the legitimate interest of the company to ensure the uninterrupted operation of its website and to improve its services.

Compliance with our legal obligations
When we receive relevant orders from courts or public authorities, we process your personal data in order to respond to these requests.

Legal basis of the processing: compliance with our legal obligations.

Promotion of the company’s services
The information regarding the use of our website and services enables us to create sections, which group visitors of our website and customers with common characteristics such as age, gender, and region. The sections are then used to customize our website and change, for example, the order of your search results or show advertisements relevant to you.

We may process data that you have posted on social media, provided you have given the social network provider permission to share it with us.

Finally, we process your data to send you informative emails or newsletters when you have given the relevant consent.

Legal basis of the processing: legitimate interests of the company or your consent in the case of newsletter registration.

Legal Protection of the Company
Ensuring the application of the terms of use of our website and the protection of our legal rights.

Legal basis of the processing: the legitimate interests of the company.

3. Cookies

Much of the information mentioned in this privacy policy is collected through the use of cookies and similar techniques. Cookies are small text files that contain small amounts of information that are downloaded and stored on your device, such as your computer, smartphone, or tablet.

The techniques we use and may be similar to cookies are tracking pixels, Java scripts, tags, and web beacons. As a visitor to our website, you should know that certain features or services of the website may not function properly without the acceptance of cookies.

Cookies are categorized as follows:

  • Necessary: Help the website function properly, allowing basic features such as browsing and accessing secure areas. The website cannot function without them.
  • Optional: Allow the website to remember information that changes how the page behaves or looks, such as preferred language or region.

4. Permissions to Access, Correct, Delete, Limit Processing, and Data Portability

You have the right to request an overview of your personal data processed by us. You also have the right to correct, delete, or limit its processing.

Requests can be sent to info@twb.gr. Keep in mind that some data may be exempt from such requests in accordance with applicable laws and regulations.

You also have the right to receive the personal data that you have provided to us in a structured, commonly used, and machine-readable format. If technically feasible, we may transmit your data to another controller upon request.

5. Right of Objection

In some cases, you may demand that we stop processing your personal data. However, if there are compelling legitimate reasons, we will continue processing.

You may also object to the use of your personal data for direct marketing purposes, including profile training, and we will fulfill your request.

Requests should be sent to info@twb.gr. Users may also complain to the Hellenic Data Protection Authority (www.dpa.gr).

6. Retention of Personal Data

Your personal data is retained only for as long as necessary to fulfill the specific purpose for which it was collected, in compliance with applicable law. When processing is complete, the data is deleted.

7. How and With Whom We Share Your Personal Data

We may need to share your personal data with third parties, including:

  • Service providers for data analysis services.
  • Service providers that help with campaigns and promotions.
  • Advertising companies.
  • Media agencies for marketing and research.

We require service providers to take measures to protect confidentiality and security. We may also need to provide personal data to law enforcement agencies to comply with legal obligations.

8. Data Security

We take appropriate technical and organizational measures to ensure the security of personal data. However, we cannot guarantee full security of data transmitted via the internet.

Our website may contain links to other sites. We are not responsible for their privacy policies, so we advise reviewing them carefully.

9. Applicable Law

For any dispute arising from the use of this website, exclusive jurisdiction lies with the courts of Athens.

10. Amendments

This privacy policy is drafted in accordance with the General Regulation on the Protection of Personal Data (2016/679/EU). Any updates will be posted on the company’s website.

11. Contact TWB

For any inquiries related to personal data processing, you may contact us at info@twb.gr.